Website
http://www.indygo.net/
Primary Contact
Lauren Day
Director of Public Relations
Contact via email
Mission statement
IndyGo , the Indianapolis Public Transportation Corporation and largest public transportation provider in the state of Indiana, exists to provide efficient, safe and reliable public transportation in Marion County.
Actions
Actions are activities derived from the Plan 2020 planning process that a partner has committed to implement.
IndyGo is working on the following actions:
Strategy
Prioritize investments in projects based on identified overlaps in the multi-modal plans informed by villages and community nodes, anchor institutions, and cultural destinations.
Action
Build and operate* the first phase of the Red Line bus rapid transit project
Start Date:
September 1, 2017
Completion Date:
December 31, 2020
Progress
100%
Strategy
Prioritize investments in projects based on identified overlaps in the multi-modal plans informed by villages and community nodes, anchor institutions, and cultural destinations.
Action
Conduct an environmental study and preliminary engineering for the first phase of the Blue Line bus rapid transit project
Start Date:
June 1, 2018
Completion Date:
December 31, 2019
Progress
40%
Preliminary engineering has reached 30% as of September 2020. Blue Line NEPA needed to lag behind Purple Line NEPA, and Purple Line NEPA needed to be re-evaluated. A red flag analysis was completed in early 2019. Blue Line NEPA is expected to resume Q4 2020 and be completed by Q2 2022.
Strategy
Prioritize investments in projects based on identified overlaps in the multi-modal plans informed by villages and community nodes, anchor institutions, and cultural destinations.
Action
Conduct an environmental study and preliminary engineering for the first phase of the Purple Line bus rapid transit project
Start Date:
June 1, 2017
Completion Date:
December 31, 2018
Progress
99%
Preliminary engineering is complete. Final design is expected to be completed by January 2021. Purple Line NEPA was re-evaluated to incorporate new drainage work. NEPA documentation is in the final stages of review and approval through the FTA and SHPO.
Strategy
Prioritize investments in projects based on identified overlaps in the multi-modal plans informed by villages and community nodes, anchor institutions, and cultural destinations.
Action
Work with the IndyGo board and the City County Council on the adoption of a resource allocation policy goal that moves toward a higher-ridership local bus network and away from a coverage-based service model
Start Date:
November 1, 2016
Completion Date:
May 31, 2017
Progress
100%
IndyGo has adopted an 80:20 frequency versus coverage goal, which was subsequently adopted into the Thrive Indianapolis Plan.
Strategy
Prioritize investments in projects based on identified overlaps in the multi-modal plans informed by villages and community nodes, anchor institutions, and cultural destinations.
Action
Implement a higher-ridership local bus network when new funding becomes available, either through a referendum or other council funding options
Start Date:
January 1, 2017
Completion Date:
December 31, 2019
Progress
100%
The Marion County Transit Plan replaces the hub-and-spoke network with a frequent-grid network, and IndyGo has begun implementing the plan as funding becomes available.
Strategy
Prioritize investments in projects based on identified overlaps in the multi-modal plans informed by villages and community nodes, anchor institutions, and cultural destinations.
Action
Plan, secure funding for and begin investment in a modernized fare collection system with payment integration for other modes of transportation including car- and bike-share
Start Date:
January 1, 2017
Completion Date:
November 30, 2018
Progress
75%
Branded as MyKey, IndyGo’s fare collection modernization efforts are well underway. Area high schoolers are using the new system to ride IndyGo under a universal sponsored rides program. IndyGo’s veteran customers have been converted over to the MyKey system. The mobile application has been piloted and is currently undergoing a stress test. The rest of the infrastructure is being tested. It is anticipated that individual customers will be able to register their MyKey accounts and begin using the system before the end of 2020. Payment integration efforts continue. In the summer of 2020, IndyGo was awarded an FY2020 Accelerating Innovation Mobility (AIM) Challenge Grant from the FTA. This grant will be used to pursue the creation a full-service Mobility Concierge program capable of facilitating the complete trip and ease trip payment by brokering mobility trips across modes, payment systems, and transit providers.